Rental Process

How the Rental Process Works.

Once you have decided on colors and the quantity of each rental you need, we will send you an invoice breaking down the rentals costs, deposits and totals. We require 20% to be paid to hold the weekend’s rentals. That deposit is refundable up to 30 days out but after 30 days, it is non-refundable. You may however make changes to your number counts up to 2 weeks out from your reservation. After 2 weeks, the numbers we have on file are final. Any deposits being made with a credit card will not be processed (per our card processing company) until we are 30 days out from the rental date. At that time, your deposit (or full balance, your choice) will be processed. However, with your card on file you weekend is considered “reserved”. If you choose to pay by cash or check, a card will still need to be on file for security against missing/lost or damaged items outlined in our contract.

Rentals are on a first come first serve basis. Therefore, you may want to book early to be sure you have your weekend available. When we receive your contract and deposit, we will contact you and let you know your weekend is reserved.

Delivery: We normally deliver to you a couple days before your event. We are in Hampton and normally will meet at a convenient spot for the both of us. Rentals will need to breturned within a couple days after the event.

Balance payments are due on the day of delivery. Please print, fill out, sign and mail the invoice and contract to the address on the invoice. Alternatively, you may fax it back to us or e-mail it to us if you have that capability. Our minimum rental contract is $50.